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Sales Rep / Adventure Crafter

JobBackcountry lodges1000 Callaghan Road, Whistler, BC, Canada

Description

Your job is primarily one of sales and guest service, with a healthy dose of administration and follow through. From our Adventure Desk, you will be a key personality that engages both our potential customers and confirmed guests. In this role, you will respond to all telephone, email, and social media inquiries and you will also handle all walk-in inquiries relating to day adventures, lodging packages and lunch-in-the-alpine reservations. It is your friendly, genuine and caring attitude that turns inquiring people into customers, and furthermore your eye for detail, follow-through and product knowledge will turn our customers into “forever Callaghan Country fans”. Utilizing our cloud-based property management and reservation system (www.webrezpro.com ) you will be responsible for taking deposits and payments, as well as emailing trip confirmations and coordinating logistics with the appropriate team members. You are also the key personality that prepares guests for their adventure and keeps in contact with our guests after their stay. You will email pre-arrival updates, thank you letters, and you will diligently maintain our client database and work to increase our repeat and referral business. You will support all administrative procedures involved in sales and reservations (sales pipelines, calendar updates, sales deposit forms, guest profiles, etc.) In short, you are the person who is responsible for ensuring that every detail of the guest’s vacation is organized to the letter and that they leave with memories that will last a lifetime. In addition to your sales role, you will be responsible for warmly welcoming and registering guests upon their arrival at our staging area, coordinating overnight parking, presenting waivers, showing maps, offering weather information, taking photos and generally building the anticipation of the adventure that is about to begin.

Availability

2021

Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec

2022

Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec

Min. stay

5 months

Max. stay

6 months

Skills we are looking for

AdministrationAdministration
Receptionist
Reservations
Sales
HospitalityHospitality
Front desk
Guest service
MediaMedia
Social media strategist

What are the job details

Work/WeekWork/Week
4 days a week
Hours/DayHours/Day
8 hours
SalarySalary
To be discussed
ApplicantsApplicants
Local
National
International
Couples ok
Friends ok
RequirementsRequirements
Work Visa
Over 21 years old
Must speak:Must speak:
English

Front Desk work in a high traffic location with steady interruptions until late afternoon

Overtime may be required during busy periods, working stat holidays and Christmas/Spring Break

What's in it for you

Room typeRoom type
Housing not provided
FoodFood
Meals not provided
Access to sport equipmentAccess to sport equipment
Ski
PerksPerks
Tours & Activities

We offer competitive pay + some great perks...

Industry discount on regular in-store retail pricing

Access to supplier staff deals

Free skiing at Ski Callaghan Nordic Area

Complimentary overnight for 2 at Journeyman Lodge

Free personal usage of Rental Equipment including Salomon classic and skate packages + demo line, snowshoes, and touring gear

Adventures near by

LandLand
Canyoning
Hike
Horseback
MTB
Mountaineer
Rock Climb
OceanOcean
Dive/freedive
Ocean sup
Kitesurf
Sea kayak
Surf
Wind/AirWind/Air
Kiteboard
Sail
Windsurf
Paraglide
Skydive
WaterWater
Canoe
Kayak
Raft
SUP
SnowSnow
Backcountry
Ski & board
Snowkite
Ice climb
EtherEther
Art
Music
Yoga

Callaghan Valley is 20 min south of Whistler and 45 min north of Squamish. It's pretty much an adventure mecca.

The Area