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Adventure Guide/Instructor/Facilitator

JobAdventure outfittersPenticton, BC, Canada

Description

Position: Adventure Guides/Instructors/Facilitators Reporting to: Operations Manager Functional Relationships with: Guest Experiences Manager, Operations staff, Co-Instructors, Bookings Manager, General Manager Primary Objective: To ensure the efficient and effective running of group events and outdoor activities, maintaining quality and consistency in products. Key Tasks: To ensure group events and outdoor activities are run safely and professionally. Accountabilities: 1. Pre-Trip Preparation: Safe loading of equipment necessary for the activity as set-out in the operations manual. Assess weather and trail conditions and communicate with Operations Manager on trip decisions. 2. Travel To Venue: Drive safely and courteously to the venue for the activity to arrive no later than 30 minutes before the client meeting time. 3. Meeting and Greeting of Clients: To meet and greet clients in a friendly and professional manner and assure the appropriate paperwork is filled in and payments confirmed. 4. During Activity:  To carry out the activity in conjunction with the operations manual in a safe and professional manner.  To maintain friendly and professional contact with the clients and ensure their needs are being met.  To assure the client receives information about the area as per the operations manual  Where multiple guides are running an activity a ‘Lead Guide’ will be nominated. This person must supervise and direct ‘Second Guides’ and be responsible for the activity as a whole.  The Lead Guide has the sole responsibility for the safety and overall coordination of the activity and can make any decisions that they see as necessary during the trip to ensure safety of clients/ staff. 5. Post Trip at Venue or in Field:  To load all equipment and farewell the clients in a friendly and professional manner.  Provide clients with information about other activities The Company can provide where appropriate or other activities in the area. 6. Post Trip at Base:  To unload, clean, and store equipment and, where applicable, log equipment usage and report any damage (unless employed to only be on activity during client contact).  Complete and file trip paperwork and applicable reports 7. To assist with training and development of "junior" instructors and guides where appropriate. Key Outcomes:  All excursions are managed without any incident  Health & Safety legal requirements are met/exceeded  High level of customer satisfaction measured by: a) Any complaints and/or positive feedback, reviews and/or referrals b) Written incident reports and follow up.

Availability

2021

Jan
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Mar
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May
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Jul
Aug
Sep
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2022

Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec

Min. stay

5 months

Max. stay

1 year

Skills we are looking for

InstructorsInstructors
Climbing instructor
GuidesGuides
Hiking guide
Mountain bike guide
Sea kayaking guide
Tour guide

Relevant Skills/Qualifications/Experience:

 Wilderness First Aid

 Certification in one or more of the following areas: Rock Climbing, Kayaking, Canoeing, White Water/Rafting, Hiking, Mountain Biking, Cycle Touring, Leadership, Tourism and Hospitality, Adventure Based Learning, Low/High Ropes, Coaching

 Class 4 Drivers License (must obtain if you do not yet have one)

What are the job details

Work/WeekWork/Week
5 days a week
Hours/DayHours/Day
8 hours
SalarySalary
Work contract
ApplicantsApplicants
Local
National
International
Couples ok
Friends ok
RequirementsRequirements
Proof of certifications
Work Visa
Proof of travel
Must speak:Must speak:
English

What's in it for you

Access to sport equipmentAccess to sport equipment
Road bike
Kayak
Mountain bike
PerksPerks
Internet
Tours & Activities

Adventures near by

LandLand
Hike
MTB
Mountaineer
Rock Climb
OceanOcean
Sea kayak
Wind/AirWind/Air
Kiteboard
Sail
Windsurf
WaterWater
Canoe
Kayak
SUP
SnowSnow
Backcountry
Ski & board
Snowkite
Ice climb
EtherEther
Art
Music
Yoga

The Area

We are the home of World Class climbing at Skaha Bluffs Provincial Park, endless single track for mountain biking and the historic Kettle Valley Railway, offering over 650kms of rail trail cycle touring.



Penticton is nested between 2 stunning lakes in wine country. We have 155 wineries within an hour's drive of us and a booming brewery scene with 6 local breweries in the downtown core. Our arts and music culture really developing with live music and festivals every weekend of the Summer and the largest farmers market in British Columbia. Farm to table, supporting local and sustainability is very important to us. Our region won the World's Responsible Tourism Award.



Our company has a climbing gym, we are half a block from the beach, riding distance to the trails, 5 minutes from the climbing bluffs and 20 minutes from the closest ski hill.